Post-Purchase Support

Sourcingpartner's services do not stop once your products hit the shelves. We also provide a complete post-purchase service solution in the form of a dedicated call center and customer service staff.

Call Center

Our call center's customer service representatives manage dozens of brands to end users daily, over the phone and via email, in both English and Spanish. The products, brands, and companies we represent benefit from having a professional, competent, and available customer service division.

CSRs

Our Customer Service Representatives (CSRs) are highly trained. Additionally, they are provided instant digital access to assembly instructions, schematics, and any other data relevent to supporting a product. Not only is this invaluable when walking a customer through a difficult product installation or answering a product care inquiry, it allows our CSRs to fax or email relevant documentation to customers immediately.